Delegate
AI-Powered Workspace
Please read these terms carefully before using Delegate. By accessing or using our service, you agree to be bound by these terms.
Last updated: March 2026
These Terms of Service ("Terms") constitute a legally binding agreement between you ("User," "you," or "your") and Delegate ("Company," "we," "us," or "our") governing your access to and use of the Delegate platform, including all associated websites, applications, APIs, and related services (collectively, the "Service").
By creating an account, clicking "I Agree," accessing the Service, or otherwise using any part of the Service, you acknowledge that you have read, understood, and agree to be bound by these Terms in their entirety, as well as our Privacy Policy, which is incorporated herein by reference.
If you are using the Service on behalf of an organization, company, or other legal entity, you represent and warrant that you have the authority to bind that entity to these Terms, and all references to "you" shall refer to both you individually and such entity. If you do not have such authority, or if you do not agree to these Terms, you must not access or use the Service.
We reserve the right to modify these Terms at any time. Continued use of the Service following notice of changes constitutes acceptance of the revised Terms.
Delegate is an AI-powered productivity and workspace management platform designed to unify the tools and workflows of knowledge workers. The Service includes, but is not limited to:
We reserve the right to modify, expand, limit, or discontinue any feature of the Service at any time with reasonable notice to users where practicable. Significant changes that materially affect paid plans will be communicated with at least 30 days' notice.
To access most features of the Service, you must create an account. By registering, you represent and warrant the following:
Eligibility. You must be at least 16 years of age (or the age of digital consent in your jurisdiction, whichever is higher) to create an account. If you are under 18, you represent that you have obtained parental or guardian consent to use the Service.
Accurate Information. You agree to provide truthful, accurate, current, and complete information during registration and to keep such information updated at all times. Providing false or misleading information may result in immediate termination of your account without refund.
Account Security. You are solely responsible for maintaining the confidentiality of your account credentials, including your password. You agree to notify us immediately at security@delegate.ws if you suspect any unauthorized access to or use of your account. We are not liable for any loss or damage arising from your failure to protect your account credentials.
One Account Per User. Each individual user may maintain only one account. Accounts are non-transferable and may not be shared, sold, or otherwise assigned to any third party without our express written consent.
OAuth Authentication. If you register or log in using a third-party OAuth provider (such as Google), you authorize us to access and use the information from such provider as permitted by your settings with that provider, and you agree to that provider's applicable terms of service.
Delegate offers multiple subscription tiers to accommodate different usage needs. Current plan details, pricing, and feature limits are published on our pricing page and are subject to change with notice.
Free Plan. The Free plan provides access to core features of the Service at no charge, subject to usage limits including email processing caps and reduced AI feature access. Free plan availability is at our discretion and may be modified or discontinued.
Pro and Max Plans. Paid plans provide expanded usage limits, advanced AI features, and priority support. Subscriptions are billed on a recurring monthly or annual basis as selected at the time of purchase.
Payment Processing. All payments are processed through Stripe, Inc. By subscribing to a paid plan, you authorize Stripe to charge your designated payment method for the applicable subscription fees. Your use of Stripe's services is subject to Stripe's Terms of Service.
Automatic Renewal. Subscriptions automatically renew at the end of each billing period unless cancelled before the renewal date. You are responsible for cancelling your subscription prior to renewal if you do not wish to be charged.
Price Changes. We reserve the right to change subscription pricing at any time. We will provide at least 30 days' advance notice of any price increases via email or in-app notification. Continued use of a paid plan after the price change takes effect constitutes acceptance of the new pricing.
Cancellation. You may cancel your subscription at any time through your account settings or by contacting support. Cancellation takes effect at the end of the current billing period. You will retain access to paid features through the end of the period for which you have already paid.
Refunds. All fees are non-refundable except as required by applicable law or as expressly stated in these Terms. We may, at our sole discretion, issue refunds in exceptional circumstances on a case-by-case basis. If you believe you are entitled to a refund, please contact billing@delegate.ws.
Taxes. Subscription fees do not include applicable taxes. You are responsible for all taxes, duties, and similar governmental charges applicable to your purchase. Where required by law, we will collect and remit applicable taxes on your behalf.
You agree to use the Service only for lawful purposes and in accordance with these Terms. The following uses are expressly permitted:
The following uses are expressly prohibited. You agree not to, and not to attempt to:
We reserve the right to investigate and take appropriate action, including suspension or termination of accounts, in response to violations of this Acceptable Use policy.
Our Intellectual Property. The Service, including all software, algorithms, designs, interfaces, documentation, trademarks, service marks, logos, and other content created by or on behalf of Delegate (collectively, "Delegate Content"), is owned by or licensed to us and is protected by copyright, trademark, patent, trade secret, and other applicable intellectual property laws.
Subject to your compliance with these Terms, we grant you a limited, non-exclusive, non-transferable, non-sublicensable, revocable license to access and use the Service for your personal or internal business purposes. This license does not include any right to copy, modify, distribute, sell, or lease any part of the Service or Delegate Content, or to extract or reverse engineer any source code therefrom.
Your Data. You retain all ownership rights in and to the data, content, and information you submit, upload, or transmit through the Service ("User Content"). Delegate does not claim ownership of your User Content.
Feedback. If you provide us with suggestions, ideas, enhancement requests, feedback, recommendations, or other information relating to the Service ("Feedback"), you hereby grant us a royalty-free, worldwide, perpetual, irrevocable, and fully sublicensable license to use, reproduce, modify, adapt, publish, translate, and distribute such Feedback for any purpose without compensation or attribution to you.
Trademarks. "Delegate," the Delegate logo, and related marks are trademarks of the Company. You may not use our trademarks without our prior written permission. All other trademarks, service marks, and logos referenced in the Service are the property of their respective owners.
Ownership. You retain full ownership of all User Content you submit to the Service. We do not claim any proprietary rights over your emails, tasks, calendar events, meeting notes, documents, or other data you store or process through Delegate.
License to Operate. By using the Service, you grant us a limited, worldwide, non-exclusive, royalty-free license to access, process, store, display, and transmit your User Content solely as necessary to provide, maintain, improve, and secure the Service for you. This license is strictly limited to the purposes described in our Privacy Policy.
No Training on Your Data. We do not use your User Content to train or improve AI models, whether our own or those of third-party AI providers, except where you have provided explicit, informed consent for such use.
Data Export. You may export your data from the Service at any time using the export tools available in your account settings. We are committed to data portability and will not take steps to prevent you from migrating your data to another service.
Responsibility for Content. You are solely responsible for the accuracy, legality, and appropriateness of your User Content. You represent and warrant that your User Content does not infringe any third-party intellectual property rights, violate any applicable law, or contain any material that is harmful, offensive, or otherwise objectionable.
Data Retention. We retain your User Content for as long as your account remains active or as needed to provide the Service. Following account deletion, we will delete or anonymize your User Content within 90 days, except where retention is required by applicable law or legitimate business purposes such as fraud prevention.
Delegate incorporates artificial intelligence and machine learning capabilities powered by third-party AI providers, including Anthropic (Claude), OpenAI (GPT), and others accessible via LLM gateway services. You acknowledge and agree to the following terms regarding AI features:
Advisory Nature. All AI-generated outputs — including but not limited to email summaries, suggested action items, priority rankings, meeting transcriptions, task suggestions, and agent-executed actions — are provided for informational and assistive purposes only. They are not professional advice of any kind (legal, financial, medical, or otherwise) and should not be relied upon as such.
No Guaranteed Accuracy. AI outputs may be incomplete, inaccurate, outdated, or inappropriate for your specific situation. Delegate makes no warranty, express or implied, regarding the accuracy, reliability, completeness, or fitness for purpose of any AI-generated content. You are solely responsible for reviewing, validating, and acting upon any AI suggestions before relying on them.
Human Oversight. You agree to maintain appropriate human oversight over all AI-assisted workflows, especially those involving AI agent delegation or automated task execution. You are responsible for all actions taken through your account, including those initiated or assisted by AI agents.
Third-Party AI Processing. Use of AI features may involve transmitting your User Content to third-party AI providers for processing. Such transmission is governed by those providers' applicable terms and privacy policies. We select AI providers who commit to not using customer data for model training unless customers explicitly opt in.
AI Provider Selection. We reserve the right to change the AI providers powering the Service. Where your plan supports it, you may configure your preferred AI provider or bring your own API keys.
The Service integrates with third-party platforms and services ("Third-Party Services") including, but not limited to, Google Workspace (Gmail, Google Calendar, Google Drive, Google Contacts, Google Tasks, Google Meet), Notion, Slack, and Stripe. By enabling a Third-Party Service integration, you agree to the following:
Your Responsibility. You are responsible for ensuring that your use of Third-Party Services through Delegate complies with those services' own terms of service, acceptable use policies, and applicable laws. Delegate does not guarantee compatibility or continued availability of any Third-Party Service integration.
Third-Party Terms. Your access to and use of Third-Party Services is governed by the respective terms and privacy policies of those services. We encourage you to review those terms, particularly with respect to how those services handle your data. We have no control over and assume no responsibility for the content, policies, or practices of any Third-Party Service.
Google API Services. Use of Google integrations is subject to Google's Terms of Service and Google's Privacy Policy. Delegate's use and transfer of information received from Google APIs to any other app will adhere to the Google API Services User Data Policy, including the Limited Use requirements.
No Endorsement. References to Third-Party Services do not constitute endorsement or recommendation by Delegate. We are not responsible for outages, data loss, security incidents, or service changes affecting Third-Party Services that may impact your use of the Service.
Revocation of Access. You may disconnect any Third-Party Service integration at any time through your account settings. Upon disconnection, we will cease accessing that service on your behalf and will delete associated access tokens from our systems within a reasonable time.
Disclaimer of Warranties. THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE. TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, DELEGATE EXPRESSLY DISCLAIMS ALL WARRANTIES, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, SECURE, OR FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS.
Limitation of Liability. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, DELEGATE AND ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, SUPPLIERS, AND LICENSORS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, PUNITIVE, OR EXEMPLARY DAMAGES, INCLUDING DAMAGES FOR LOSS OF PROFITS, REVENUE, DATA, BUSINESS, GOODWILL, OR OTHER INTANGIBLE LOSSES, ARISING OUT OF OR IN CONNECTION WITH YOUR USE OF OR INABILITY TO USE THE SERVICE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
IN NO EVENT SHALL DELEGATE'S TOTAL CUMULATIVE LIABILITY TO YOU FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICE EXCEED THE GREATER OF (A) THE TOTAL AMOUNTS YOU PAID TO DELEGATE DURING THE TWELVE (12) MONTHS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO THE CLAIM, OR (B) ONE HUNDRED US DOLLARS (USD $100).
Some jurisdictions do not allow the exclusion of certain warranties or limitation of liability for certain types of damages. In such jurisdictions, our liability will be limited to the maximum extent permitted by applicable law.
Indemnification. You agree to indemnify, defend, and hold harmless Delegate and its officers, directors, employees, agents, and licensors from and against any and all claims, liabilities, damages, judgments, awards, losses, costs, expenses, and fees (including reasonable attorneys' fees) arising out of or relating to your violation of these Terms, your User Content, or your use of the Service.
Termination by You. You may terminate your account at any time by accessing account settings and selecting the account deletion option, or by contacting us at support@delegate.ws. Upon termination, your access to the Service will cease immediately. If you are on a paid plan, you will retain access through the end of your current billing period unless you request immediate termination.
Termination by Delegate. We reserve the right to suspend or terminate your account, with or without notice, for any of the following reasons:
Where practicable and lawful, we will provide advance notice of termination and an opportunity to export your data prior to account closure. In cases of serious violations, we reserve the right to terminate accounts immediately without prior notice.
Data Following Termination. Upon account termination, your User Content will be scheduled for deletion from our active systems within 90 days. Residual copies may persist in backup systems for up to 180 days following deletion from active systems. You are encouraged to export your data before initiating termination. We will not be liable for any loss of data resulting from account termination.
Survival. Provisions of these Terms that by their nature should survive termination shall survive, including but not limited to: intellectual property provisions, disclaimers of warranties, limitation of liability, indemnification, and governing law.
These Terms and any dispute arising out of or related to them or the Service shall be governed by and construed in accordance with the laws of the State of Delaware, United States, without regard to its conflict of law provisions.
Dispute Resolution. You and Delegate agree that any dispute, claim, or controversy arising out of or relating to these Terms or the breach, termination, enforcement, interpretation, or validity thereof, or to the use of the Service (collectively, "Disputes") shall first be attempted to be resolved through good-faith negotiation between the parties. If a Dispute cannot be resolved through negotiation within 30 days of written notice, both parties agree to submit the Dispute to binding arbitration administered by the American Arbitration Association ("AAA") under its Commercial Arbitration Rules.
Class Action Waiver. TO THE EXTENT PERMITTED BY APPLICABLE LAW, YOU WAIVE ANY RIGHT TO PARTICIPATE IN A CLASS-ACTION LAWSUIT OR CLASS-WIDE ARBITRATION AGAINST DELEGATE. YOU MAY ONLY BRING INDIVIDUAL CLAIMS.
Exceptions. Notwithstanding the foregoing, either party may seek injunctive or other equitable relief in any court of competent jurisdiction to prevent the actual or threatened infringement, misappropriation, or violation of intellectual property rights. Users in jurisdictions that do not permit mandatory arbitration of consumer disputes retain the right to bring claims in court.
Jurisdiction. For any matters not subject to arbitration, each party irrevocably submits to the exclusive jurisdiction of the state and federal courts located in the State of Delaware.
We reserve the right to update or modify these Terms at any time at our sole discretion. When we make changes, we will update the "Last updated" date at the top of this page.
Material Changes. For material changes — those that significantly affect your rights or obligations, or the nature of the Service — we will provide notice via one or more of the following methods:
Material changes will take effect no sooner than 30 days after notice, except where required by law or necessary to address security vulnerabilities, in which case changes may take effect immediately.
Continued Use. Your continued use of the Service after the effective date of any changes constitutes your acceptance of the revised Terms. If you do not agree to the updated Terms, you must discontinue use of the Service and may terminate your account in accordance with Section 11.
Version History. We maintain a history of previous versions of these Terms. If you would like to review a prior version, please contact us at legal@delegate.ws.
If you have any questions, concerns, or requests regarding these Terms of Service or your legal relationship with Delegate, please contact our legal team:
Delegate Legal
Email: legal@delegate.ws
General Support: support@delegate.ws
Billing Inquiries: billing@delegate.ws
Security Issues: security@delegate.ws
We will make reasonable efforts to respond to all legal inquiries within 10 business days. For urgent matters involving account security or active legal proceedings, please indicate the urgency in the subject line of your email.
These Terms of Service were last reviewed and updated in March 2026. By using Delegate, you acknowledge that you have read and understood these Terms and agree to be bound by them.